Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

We're committed to promoting responsible gaming practices and supporting our players' wellbeing.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your Australian state or territory). We take age verification seriously and reserve the right to request proof of identity and age at any time.

If you are under the legal gambling age, please do not create an account or attempt to gamble on our site.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own gambling behaviour? If so, you may be developing a gambling problem:

• Chasing losses — gambling more to recover money you've lost
• Hiding or lying about your gambling activities
• Gambling with money needed for essentials (rent, food, bills)
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when not gambling
• Neglecting family, friends, work, or hobbies due to gambling
• Borrowing money to gamble or pay gambling debts
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions
• Feeling a need to gamble with increasing amounts to get the same excitement

If you recognize any of these signs, please reach out for support immediately.

Self-Help Tools and Controls

Fair Go Casino provides several tools to help you manage your gaming responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a specified period
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Pause: Take a break from gaming for a set period without closing your account

To access these tools, please contact our customer support team or visit your account settings. We encourage you to use these features proactively.

Support Organizations in Australia and Beyond

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations offering free, confidential support:

Australia

• Gambling Help Online — Free counselling and support for problem gambling in Australia
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call from landlines and mobiles)

United Kingdom

• GamCare — Free and confidential gambling support
  Website: www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council — Resources and support for problem gambling
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling — Help line and resources
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (confidential helpline)

If You Need Help

Problem gambling is treatable. Seeking help is a sign of strength, not weakness. If you're struggling with gambling or concerned about your gaming habits:

• Contact one of the support organizations listed above
• Reach out to a trusted friend or family member
• Speak with your GP or healthcare provider
• Use our self-exclusion tools to take a break

Remember: You don't have to face this alone. Help is available, and recovery is possible.